Outside of special orders, Walter Bauman Jewelers will accept merchandise for return, unused with the original receipt, in the original package for up to 15 days after  the date of purchase.  All website or phone orders have an extended return period of 21 days from the date of delivery.  All refunds will be issued in the form of payment given.  All in-store returns will be accepted for 15 days after the showroom reopens.

Special orders may not be canceled, exchanged or refunded.

If you are mailing Walter Bauman Jewelers a return, please send it to:

Attn: Customer Service Department
653 Eagle Rock Avenue
West Orange, NJ 07052


We recommend shipping your return with a tracking number from UPS, USPS, or FedEx.