Outside of special orders, Walter Bauman Jewelers will accept merchandise for return, unused with the original receipt, in the original package for up to 15 days after  the date of purchase.  All website or phone orders have an extended return period of 21 days from the date of delivery.  All refunds will be issued in the form of payment given. 

Special orders may not be canceled, exchanged or refunded.
Return Processing Time:
It may take 2-15 days for your return to reach our store.  Once it is received and inspected (usually within 24 hours of receipt) your refund will be processed and automatically applied to your original method of payment within 4 days.  Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.